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Question 1 - What do you need? The temptation might be to ask your learners, What do you want? But this will only give you surface understanding. 'Wants' can change by the minute, 'Needs' are about survival.

I recently heard the story of a footballer who had an epiphany in the middle of a scrum. It was a big game, a final, with tens of thousands of fans screaming as the football players packed together, all vying for the ball in the final few moments of the game. As the footballer pushed… Continue reading This doesn’t matter, except…